Our office in Winterberg-Neuastenberg will gladly provide you with information about our accommodation.
Here you arrive, check in.
You will receive the keys, the SauerlandCard and all the information about your booked holiday apartment with us. We can also arrange to meet you at the arrival of the booked holiday apartment.
Arrivals are from 15: 00-17: 00 on weekdays and from 15: 00-16: 00 on weekends. Should you arrive later, please notify us by phone or email.
Please note that we only accept cash payments for short-term arrivals.
We will be happy to give you tips and recommendations so that you have a pleasant and pleasant holiday.
We also gladly make table reservations for you.
We are looking forward to your visit!
We kindly ask you to return the apartments to us in the normal soiled condition. Extreme pollution or damage to furniture or inventory will be charged to the respective guest. For small damages, e.g. Broken glasses or porcelain, please deposit some money. The waste bins are to be emptied, the dishes to be rinsed.
Please pay attention to the keys of the apartments! Many houses are closed systems. If a key was lost, several locks would then have to be replaced. The costs can be very high and are then the responsibility of the respective guest. Also breaking a door lock is at the expense of the person or group who have left the key in the home or lost it.